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  • The AI Marketing Operating System

    The AI Marketing Operating System

    The AI Marketing Operating System For decades, marketing ran on a familiar structure. Leadership sets direction.Analysts processed data.Strategists planned campaigns.Creatives brought them to life.Media teams executed.Account people managed the process. People were the engine. But that engine is changing. As AI becomes embedded across research, targeting, experimentation, and optimization, the operational center of marketing shifts…

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  • The Pipeline Wasn’t the Problem

    The Pipeline Wasn’t the Problem

    The Pipeline Wasn’t the Problem A few years ago, I had a video call with an agency owner who, by most external measures, was doing fine. Revenue was steady. Referrals were trickling in. The calendar had new business meetings on it. From the outside, nothing looked broken. So why did he invite me over? Halfway…

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  • What’s different, what’s the same in BD

    What’s different, what’s the same in BD

    Agency business development looks very different from a year ago. Even more so than five years ago. At least on the surface. Underneath, it’s the same animal it’s always been since I started doing this work. The tools change. The pressure changes. The expectations change. Human behavior does not. Five years from now? Sure, there…

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  • Are you using AI in New Business

    Are you using AI in New Business

    Are you using AI in New Business If your answer is some variation of “we’re experimenting,” that time has passed. I treat AI like a Swiss Army knife strapped to my belt. Not a novelty, not a toy, and definitely not a gimmick. It’s eight tools in one, maybe more, and each one shaves a…

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  • The Next Agency Inflection: 2026’s Blueprint for Growth

    The Next Agency Inflection: 2026’s Blueprint for Growth

    The Next Agency Inflection: 2026’s Blueprint for Growth Forget “business as usual.” The world agencies once dominated is breaking. The Forrester “Predictions 2026“ already gives us a structural map: agencies must become resellers, product‐builders, embedded partners, not just service vendors. Add to that the real voices of agency leaders (from an Ad Age panel: 8…

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  • Some Agencies Are Winning Now: How About You

    Some Agencies Are Winning Now: How About You

    Some Agencies Are Winning Now: How About You Let’s not sugarcoat it. 2025 is testing every agency leader’s grit. Margins are under pressure. Marketers are in triage mode. Headcounts are leaner. Budgets are delayed. And the RFP pipeline? For many, it’s either stalled or nonexistent. What is the right agency business development strategy in 2025?…

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  • The New Ad Agency Search

    The New Ad Agency Search

    The New Ad Agency Search If you’re an ad agency owner or business development leader, now’s the time to rethink how you’re tracking and engaging in the search process. While legacy consultants hold on to a declining share of rigid RFI/RFP routines, marketers are increasingly opening the door through less formal and often more revealing…

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