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  • New Business Is Your Agency’s Biggest AI Risk

    New Business Is Your Agency’s Biggest AI Risk

    New Business Is Your Agency’s Biggest AI Risk Over the past year, I have observed ad agency leaders discuss AI with visible excitement and underlying apprehension. Many agree: “This changes everything.” The problem is that most of the industry is still focused on the sparks rather than the explosion. It’s easy to be captivated by…

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  • Will AI Kill the Craft of Advertising

    Will AI Kill the Craft of Advertising

    Will AI Kill the Craft of Advertising Spend ten minutes on LinkedIn, and you would think the agency model is either dead or about to be fully automated. AI will replace strategy.AI will generate creative.AI will run campaigns end-to-end. The narrative sounds too good to be true: clean, simple, but completely disconnected from how marketing…

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  • The AI Marketing Operating System

    The AI Marketing Operating System

    The AI Marketing Operating System For decades, marketing ran on a familiar structure. Leadership sets direction.Analysts processed data.Strategists planned campaigns.Creatives brought them to life.Media teams executed.Account people managed the process. People were the engine. But that engine is changing. As AI becomes embedded across research, targeting, experimentation, and optimization, the operational center of marketing shifts…

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  • The Pipeline Wasn’t the Problem

    The Pipeline Wasn’t the Problem

    The Pipeline Wasn’t the Problem A few years ago, I had a video call with an agency owner who, by most external measures, was doing fine. Revenue was steady. Referrals were trickling in. The calendar had new business meetings on it. From the outside, nothing looked broken. So why did he invite me over? Halfway…

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  • What’s different, what’s the same in BD

    What’s different, what’s the same in BD

    Agency business development looks very different from a year ago. Even more so than five years ago. At least on the surface. Underneath, it’s the same animal it’s always been since I started doing this work. The tools change. The pressure changes. The expectations change. Human behavior does not. Five years from now? Sure, there…

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  • Are you using AI in New Business

    Are you using AI in New Business

    Are you using AI in New Business If your answer is some variation of “we’re experimenting,” that time has passed. I treat AI like a Swiss Army knife strapped to my belt. Not a novelty, not a toy, and definitely not a gimmick. It’s eight tools in one, maybe more, and each one shaves a…

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  • The Next Agency Inflection: 2026’s Blueprint for Growth

    The Next Agency Inflection: 2026’s Blueprint for Growth

    The Next Agency Inflection: 2026’s Blueprint for Growth Forget “business as usual.” The world agencies once dominated is breaking. The Forrester “Predictions 2026“ already gives us a structural map: agencies must become resellers, product‐builders, embedded partners, not just service vendors. Add to that the real voices of agency leaders (from an Ad Age panel: 8…

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