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Every Agency Win Is a Lesson for the Others
I’ve spent many years helping agencies win new business and helping marketers find agencies. During that time, I’ve heard hundreds of agency leaders explain why they believed they won an account. Sometimes it was the…
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Your Agency’s Problem Isn’t Prospecting. It’s Showing Value.
Your Agency’s Problem Isn’t Prospecting. It’s Showing Value. That’s why growth often slows long before anyone notices the real issue. Every few weeks, I end up having essentially the same conversation with a different agency…
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Your BD Process Is a Test Drive
Your BD Process Is a Test Drive I recently read a McKinsey article that, though not about advertising agencies, made me reflect on the agency business development process. The article, “The Surprising Economics of B2B…
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The Pipeline Wasn’t the Problem
The Pipeline Wasn’t the Problem A few years ago, I had a video call with an agency owner who, by most external measures, was doing fine. Revenue was steady. Referrals were trickling in. The calendar…
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The Business Development Dilemma
The Business Development Dilemma 2025 is fast approaching, and agencies are finding themselves at a critical inflection point. The industry is rapidly evolving in three dimensions simultaneously, presenting exciting opportunities and tough challenges with agency…




















